After Sales Mantenance
You are in:
As racks are used continuously and/or sometimes incorrectly, then their components deteriorate with time and they lose some of the functionality or load-bearing capacity incorporated in their original design. This leads to a significant increase in the risk of accidents, with unforeseeable effects for both the shelving system and stored goods, as well as the employees working in the warehouse. Damaged components or which have received blows, even though the damage may not be visible, can generate dangerous stresses that compromise the storage system’s stability and, occasionally, this could even result in its sudden collapse without any prior warning.
In addition, standard EN 15635 concerning “Steel static storage systems”. Application and maintenance of storage equipment” establishes the need for storage systems to be inspected at least once a year by a professional expert.. Dadas las importantísimas implicaciones que se derivan del escenario descrito, Estanterías Record recomienda encarecidamente que el usuario actúe diligentemente en consecuencia. No dude en Do not hesitate to contact us for further information about the safety of your installations or to request our technical consultancy services.
As such the user is responsible for ensuring that their racking system is in good structural order and is used correctly. Therefore, Estanterías Record helps their customers meet these objectives by offering them various technical support and after-sales services. Amongst others, these include the following:
- Review and inspection of the installed equipment in order to perform appropriate preventive or corrective maintenance, as required, to minimise the risks inherent to its use.
- Advice regarding the correct use of the storage system and the implementation of management guidelines with respect to maintenance and service logistics.
- Guidance and support for adopting standard operating procedures in the case of accidents.
- Training in safety and appropriate use of the work equipment.
- Delivery of product and user technical manuals.
- Supervision and assessment of maintenance tasks carried out by the user.
- We perform any corrective measures required by the equipment and replace damaged components.
